Frequently Asked Questions
What are your hours?
Monday - Saturday
7:00am to 7:00pm
What services do you provide?
Quad2 Electric will work on any aspect in the electrical industry. However, we specialize in residential and commercial service work. Lighting, panel upgrades, adding dedicated circuits, and troubleshooting electrical problems just to name a few. If you would like to inquire about our services, please call or email us and we will answer any questions you might have.
Are you fully insured?
Quad2 Electric is fully licensed and insured.
Our owner, David Fenter, is a Master Electrician (license # 490930), and Quad2 Electric is a fully licensed Texas Electrical Contractor (TECL # 36797).
Quad2 Electric has full business insurance, with greater than state required coverage.
How do I contact you?
You can reach us by phone: (682)329-9686, by email: dfenter@quad2electric.com, or by visiting any of our social media pages. We will get in touch with you as soon as possible. After all, our customers are the reason we are here!
How can I leave a review?
We would be very honored to receive a review from all our customers. Good or bad, we always appreciate reviews to help us continue to improve and meet every one of your needs. You can leave a review on Google, Facebook, Yelp, Instagram, or any other site we are found on.
Ask about our discount for first time customer reviews.
What if Iām unhappy with the electrical service I receive?
If at any time you are unhappy with the service we provide, please notify us immediately. You can call, text, email, or go directly to the service technician. Our business thrives on customers and our relationships with them. If our customers are not completely happy with their service, we did not do our job!
If there is an issue with the device or wiring we installed, please email us with your name and address so that we can come take a look at the issue. We warranty every installation for at least thirty days, and will always honor that warranty.
What is your hourly rate?
Quad2 Electric does not have an hourly rate., we use flat rate pricing instead. You will know exactly what you will pay before any work begins. Because of this, we require a complimentary electrical service inspection. Upon completion of the inspection our technician will review any issues with you, along with pricing to repair said issues.
What qualifications/licenses do your electricians have?
Every electrician working for Quad2 Electric is fully trained and licensed in the state of Texas. Quad2 Electric also dedicates many hours training our technicians in the field to perform the type of work we pride ourselves in delivering.
Are estimates free?
Estimates are free. We perform virtual estimates, over the phone estimates, or estimates via email. If you would rather us come to your house to give an estimate there is an $80 consultation fee. However, this fee is waived if you accept the estimate and we begin the work during that consultation.